The Retreat by Heaven

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The Retreat by Heaven

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Located in the vibrant center of Kigali, this boutique luxury hotel and spa offers guests an effortless connection to the city’s lively energy. As a top 5-star hotel in Kigali, The Retreat combines serene ambiance, authentic Rwandan charm, and the dynamic spirit of the urban landscape.

Highlights 

  • Oasis of serenity 
  • Being in the heart of Kigali 
  • Boutique with Rwandan products
  • Ultra luxurious accommodation
  • Exciting experiences
  • Enchanting dining experiences and Rwandan cuisine

You Should Know

The Retreat is a luxurious boutique hotel designed by American owners of Heaven, brought to life by Italian architects and managed by a talented team of Rwandan hospitality professionals.

The Details

Accommodation

This eco-friendly 5-star luxury boutique hotel, Kigali’s first solar-powered resort, features sustainable teak wood furnishings, expansive custom-designed rooms, soaring ceilings, private patios at the front and back, outdoor rain showers, and private saltwater plunge pools.

Luxury Pool Villas

Enjoy privacy with secluded front and rear gardens, a solar-heated saltwater plunge pool, a luxurious bath, and both indoor and outdoor rain showers. With a choice of King or Twin bed arrangements, two of the villas can connect through a garden gate for those seeking additional space and connection.

Superior King Suite

Perfect for those desiring a spacious retreat or a family-friendly setup, the Superior King Suites provide flexibility with four suites offering twin bed options. Adjoining rooms are available, making these suites ideal for groups. Each suite includes a luxurious bath, indoor and outdoor showers, and a private terrace to enjoy Kigali’s tranquil views.

Deluxe King Suite

The Deluxe King Suite, where a private patio offers a peaceful space to unwind. The room features a king-sized bed, a peaked ceiling for added charm, and a soothing indoor rain shower. Adjoining options are available for families or friends traveling together.

Dining

Fusion Restaurant

Known for international cuisine with a Rwandan twist, the restaurant is committed to sourcing fresh, high-quality ingredients from local farmers.

Retreat Lounge

The lounge is a haven of comfort and elegance, inviting guests to relax with a handcrafted cocktail or a favorite book in an atmosphere of warmth. With attentive service, the lounge creates a tranquil escape from the bustling city.

Outdoor Venues

The open-air spaces are ideal for exclusive events, from the celebrated Urban Bush Dinner to intimate weddings, conferences, and romantic dinners. These versatile venues add elegance to any gathering.

Heaven Restaurant

Heaven delivers the essence of Rwanda through every dish, making each dining experience a meaningful contribution to the development of local communities.

Unique Experiences

Art & Culture

Explore a captivating collection of modern Rwandan artwork, created by talented local artists and available for purchase at The Retreat and Heaven Boutique Hotel.

Banana Beer Making

Engage in the traditional craft of banana beer brewing, an experience that combines heritage with innovation.

Cocktail Making

Discover the art of mixology in our hands-on cocktail-making experience.

Cooking Class

Join our interactive Rwandan cooking class, using ingredients from local farmers and our on-site organic garden.

Culinary Tour

The culinary tour begins at a local farmer’s market and concludes with a hands-on cooking class and a shared meal, offering a unique taste of Kigali’s food culture.

Price Include

  • Breakfast daily
  • 1 complimentary 30 minute welcome massage
  • 1 complimentary 30 minute onsite cultural activity per booking valid one time only per booking
Read more ›

Rates & Pricing

All promotions for this lodge are shown below, you can also view all current safari specials here.
Stay Pay SPECIAL
Last minute SPECIAL
Combo SPECIAL
Family SPECIAL
Honeymoon SPECIAL
$ 550 USD
$ NaN USD
$ 550 USD
Rates are starting prices per person, per night sharing.
With specials, we always use the best promotion available, please contact our experts for more guidance.
100% REFUNDABLE BOOKING
We are able to arrange travel insurance that will make this booking totally refundable.

Packages that include this lodge

6-Day Gorilla Trekking in Volcanoes National Park & Chimpanzees in Nyungwe Forest
Inclusions:
1 night at The Retreat by Haven
2 nights at One & Only Nyungwe House
2 nights at One & Only Gorillas Nest
Breakfast included at The Retreat by Haven
All meals at One & Only Nyungwe House
View safari to see all inclusions..
$ 2540 USD
R
$ NaN USD
$
R
2536
Per person per night
View Safari

Location and getting there

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Meet your travel advisor

Get in touch with Mel, our resident expert in all aspects of this accommodation who will not only help plan but also book flights, transfers and lodging for your trip. Remember, our price is the same as going direct - see our best price guarantee!

To find out more about our 100% fully refundable bookings, ask Mel or click here.
Mel Du Toit

What our guests say about Mel

December 2, 2024
a seamless booking experience with…
a seamless booking experience with everything handled really well. Bravo!
JUDITH ANN
,
US
November 29, 2024
Mel du Toit
Mel du Toit, gave us excellent service and was so quick to respond to our request!! We are looking to return to Simbavati, because of our previous experience there, and Mel has shown that we may continue to expect this !!! Thank you !!!
JUDITH ANN
,
US
November 21, 2024
Mel made our booking experience a…
Mel made our booking experience a dream. Quick response with various options absolutely stress free. And trailer made our experience 5 star
James
,
GB

Customer Testimonials

4.9
out of 5 based on
Dec 4, 2024
Prompt & knowledgeable
Prompt & knowledgeable
Scott Millar
,
Dec 4, 2024
Great service from Denise at Safari.com
Denise from Safari.com was extremely helpful. She responded promptly, provided good advice on safari lodgings options and worked up a couple of itinerary options to suit our budget. Denise also organised flights and transfers very quickly so that we could finalize our booking in a short time. Much appreciated.
Noelene Hosking
,
AU
Dec 4, 2024
It was amazing
It was amazing. She even helped us with some of our questions and where to stay.🌞
SMK Thomas🌞🌞
,
Dec 2, 2024
a seamless booking experience with…
a seamless booking experience with everything handled really well. Bravo!
JUDITH ANN
,
US
Dec 2, 2024
Kim Abrahams is as great to work with
Kim Abrahams is as great to work with. Very responsive and helpful for setting up my trip to Africa
Nicholas Nelson
,
US
Nov 30, 2024
Great advice, responsive and knowledgeable!
Pascal John at Safari.com guided me on different safari lodges (experience, rating), and most importantly knew about specials (buy 3 nights, get 4th for free) which allowed my family to secure a 5-star location at a more reasonable rate. Great advice, responsive and knowledgeable!
Rebecca Cauffman
,
US
Nov 29, 2024
Fast responses and informative answers.
Fast responses and informative answers.
Zadra Morgan
,
US
Nov 29, 2024
Nicole was amazing and dealt with all…
Nicole was amazing and dealt with all my requests and changes in a timely manner
MARTY DIAMOND
,
US
Nov 29, 2024
Mel du Toit
Mel du Toit, gave us excellent service and was so quick to respond to our request!! We are looking to return to Simbavati, because of our previous experience there, and Mel has shown that we may continue to expect this !!! Thank you !!!
JUDITH ANN
,
US
VIP service
Your own personal travel assistant
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Attention to every detail
Relationships with 500+ operators through Africa
Consultants available 24/7
58,000+ customers and counting
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